FAQ

Frequently Asked Questions

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You have a wifi option and a fixed cable option. We recommend the fixed cable option.

– In each apartment an internet cable is pulled in. The plug is located in your hallway about 180 cm from the floor. You can connect your own router / wifi on this connector. We have a speed of 1 / 1gb. There is POE in the connector, ie. if you connect a router that has POE, you do not need to plug the router into a power outlet.

– There is also a common WIFI, which is called the Gildhoj College and the code is Gildhoj123. Please note that it is a concrete building and therefore there may be cases where the wifi signal is poor in your apartment. It is for the same reason that we have established plugs in each room.

Rent is to be paid prior the 1st of every month to the same account as you transferred the deposit and prepaid rent to. We will send out a payment notification however if we were to miss one it is still your responsibility to make sure that the payment is made on time.

All of our apartments live up to the requirements for receiving boligstøtte and CPR registration. Please note that you cannot register your CPR on the address before you have moved in. Couples are allowed as long as one of you live up to the requirements of residency.

The laundry room is located on the 1.st floor, and is a “pay as you wash” laundry. User guide  and payment go to www.saniva.dk/vasketur – “Gildhøj Kollegiet” Use of the laundry is at your own risk. The use of color or bleach in the machines is not allowed.

Please make sure to remove your clothes and drying rack from the laundromat once your clothes are dry – you’re a lot of residents using the space and furthermore the area is to be cleaned once a week and the cleaning company cannot access the area properly if your stuff is everywhere.

The common areas inside the building and outdoor area is fully equipped with video surveillance. In case of stolen items, suspicious behaviour, intruders etc. please do not hesitate to contact us via email admin@hcep.dk

It is not allowed to keep pets in your apartment.

All maintaing in your apartment is the responsiblility of the tenats.

Maintaining the drain in the bathroom, shower head, fridge, kitchen extractor etc. is your own responsibility. If in doubt, please write us an email.

There is a vacuum cleaner that you can borrow i the hallway. PLEASE clean and put it back after use

If you need help use our service form and we will get back to you.

You are allowed to sublease your apartment, note that the person(s) subleasing need to live up to the requirements of being a resident at Gildhøj Student Apt.
Lastly please notify the administration if you wish to do so.

If you wish to end your lease please fill out this formula

Daily trash goes in on of the 3 containers we have in front of the building. Use the ones that have space and please push waste down so that the lid is not half open, to avoid birds pulling waste out again.

You may only use containers for your own kitchen waste. Never for furniture or waste that is not from your daily household. There is a recycling station here

Use this formular if you have problems with the apartment

It you have a questions concerning the lease, contract etc. please write a mail to admin@hcsp.dk. We do our best to reply to emails as fast as we can but expect 1-3 days.

You can call the admistration on Wednesdays between 9-11 at ( +45 ) 7370 7687

If you have an emergency call ( +45 ) 7370 7687 and press 9.

HOUSE RULES – Gildhøj Student Apartments – 14/02 – 2021

  1. Residents shall always act respectful towards one another
  2. Radio, television, music etc. should never be used in such a way that it disturbs other residents. After 11pm residents should be quiet.
  3. The property of Gildhøj Kollegiet, buildings and other belongings must be treated gently and in a proper way. Residents are liable for any injury caused by themselves or their guests upon irresponsible behaviour. In the case of a serious event the resident’s lease can be determined.
  4. The laundry is located on the first floor and is a pay laundry. User guide and / or refer to the website www.saniva.dk/vasketur – Gildhøj Kollegiet. Use of the laundry is at your own risk. The use of color or bleach in the machines is not allowed.
  5. The laundry room is located on the 1st floor and is a Laundromat. Please visit www.saniva.dk/vasketur – “Gildhøj Kollegiet” for more information on use.
  6. It is not allowed to put anything on the property of Gildhøj Kollegiet that by smell, level of sound, fire danger etc. is of danger to the other residents of the Gildhøj Kollegiet or its neighbours. Bikes, laundry drying, child carriers etc. may not be put in the halls or stairways of the Gildhøj Kollegiet.
  7. Pets are not allowed in the apartments.
  8. Posters and flyers are not allowed anywhere else but on the information boards
  9. Smoking and the use of fire is prohibited in all indoor and outdoor areas of the Gildhøj Kollegie
  10. If the fire alarm is activated you can be charged up to 2500DKK. The expense will be split evenly among all residents if the person who activated the alarm cannot be identified.

Besides the fire alarm smoke detectors are installed in all apartments. If the smoke detector is activated it can only be deactivated by freshening the air in the apartment. You are not allowed to remove or deactivate smoke alarms in any way. A fee up to 2500DKK will be charged if it is proven that a smoke alarm has been tampered with.

  1. Internet

– In each apartment an internet cable is pulled in. The plug is located in your hallway about 180 cm from the floor. You can connect your own router / wifi on this connector. We have a speed of 1 / 1gb. There is POE in the connector, ie. if you connect a router that has POE, you do not need to plug the router into a power outlet.

– There is also WIFI at the college, which is called the Gildhoj College and the code is Gildhoj123. Please note that it is a concrete building and therefore there may be cases where the wifi signal is poor in your apartment. It is for the same reason that we have established plugs in each room.

  1. Cleaning

– All waste is put into containers at the main entrance

– Bottles are put in bottle containers at the parking lot

– Do not leave rubbish bags in the hallway or other places that are a nuisance

residents.

– Do not place large rubbish or other rubbish next to the containers by the

entrance.

Failure to comply with house rules may result in immediate termination of your lease. Energy labeling for the property can be found on our website www.gildhoj-kollegiet.dk

All inquiries should be directed to the property office at mail admin@hcsp.dk Sincerely,

Administration.

If there is an emergency you can call +45 7370 7687

Contact

Phone and Email

Contact

Phone and Email